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New and Improved Way to Connect to Your Financial Institution (OAuth API)

Quick Review

What is OAuth API? A modern, secure connection method where you authorize Quicken Simplifi directly through your bank's own login page, rather than entering credentials into Simplifi.

Why the change? Enhanced security, better reliability, and compliance with banking regulations that require direct authorization.

How to identify: Look for the lightning bolt ⚡ icon next to accounts that need migration, or bank-hosted login screens when connecting.

What changes: More secure connection, but some banks may have limitations (like no pending transactions).


Overview

You may have received an email or in-product message regarding a new and improved way to connect to your bank, or noticed a lightning bolt next to your accounts. This is due to an upgraded connection method called an OAuth API.

Ashley first encountered this when their credit union upgraded to OAuth. Initially nervous about the change, they found the new connection actually felt more secure since they were entering credentials directly on their bank's familiar login page.


How OAuth Connections Work

Traditional Connection (Old Way)

  1. Enter bank credentials into Simplifi

  2. Simplifi stores encrypted credentials

  3. Simplifi logs into your bank nightly

  4. Downloads transactions and balances

OAuth API Connection (New Way)

  1. Click connect in Simplifi

  2. Redirected to your bank's actual website

  3. Log in directly with your bank

  4. Authorize Simplifi to access specific accounts

  5. Bank sends data directly to Simplifi

Security Benefits:

  • Credentials never touch Simplifi servers

  • Bank controls access permissions

  • Can revoke access anytime from bank's website

  • Uses bank's own security (2FA, etc.)


Ashley's OAuth Migration Experience

The Lightning Bolt Appears ⚡

One morning, Ashley noticed lightning bolts next to their credit union accounts. The migration prompt explained they needed to reauthorize using the new OAuth method.

Migration Process

  1. Clicked the lightning bolt notification

  2. Redirected to credit union's login page

  3. Entered username/password on familiar bank site

  4. Saw list of all accounts (checking, savings, old car loan)

  5. Important: Selected ALL accounts, even the closed loan

  6. Authorized Simplifi access

  7. Back in Simplifi, unchecked the closed loan

  8. Completed migration in under 3 minutes

Ashley's tip: "Even if you don't want certain accounts in Simplifi, check ALL boxes during bank authorization. You can exclude unwanted accounts on the next screen in Simplifi. I almost messed this up!"


What OAuth Looks Like

Bank-Hosted Login Screens

Instead of Simplifi's standard login box, you'll see:

  • Your bank's actual website in a popup

  • Familiar bank branding and security features

  • Same login process as online banking

  • Bank's own 2FA if enabled

Authorization Screens

After login, banks typically show:

  • List of accounts to share

  • Data access permissions

  • How long access lasts

  • Option to include future accounts

Account Selection in Simplifi

After bank authorization:

  • See all authorized accounts

  • Checkbox to add/ignore each

  • Can rename accounts

  • Set account types


Bank-Specific Considerations

🏦 Fidelity

Limitations:

  • Balances delayed 24-48 hours

  • No pending transactions

  • Crypto accounts unsupported

  • Uses CUSIP instead of ticker symbols sometimes

Ashley's workaround: "I check Fidelity's site for real-time balances, but let Simplifi track the trends."

💳 American Express

Known issue: Blank screen during authorization

Solution: Disable popup blockers temporarily

🏛️ USAA

Limitations:

  • No pending transactions

  • Insurance accounts unsupported

  • Dormant accounts won't appear

Fix for dormant accounts: Make a small transaction to activate

🏦 Chase

Important: Only primary account holders can connect (no authorized users)

Ashley's experience: "My partner couldn't add our joint Chase account from their Simplifi. I had to add it from mine, then share via Space Sharing."

💰 Capital One

Limitation: No pending transactions download

🏦 Charles Schwab

Requirements:

  • Must be account owner (not view-only)

  • May need to enable third-party access on Schwab's site

  • Credit cards use American Express connection

Supported: Brokerage, IRA, 401(k), Loans Not supported: Employee stock options, RSUs


Troubleshooting OAuth Issues

"Blank screen during authorization"

  1. Disable popup blockers

  2. Allow popups from your bank

  3. Try different browser

  4. Clear cache/cookies

"Accounts missing after authorization"

  1. Ensure you selected ALL accounts at bank

  2. Check for dormant accounts (no activity 2+ years)

  3. Verify you're primary account holder

  4. Enable third-party access at bank if required

"Connection keeps failing"

  1. Re-authorize during off-peak hours

  2. Check bank's website for maintenance

  3. Verify credentials work on bank site

  4. Contact bank about third-party access


Security & Privacy with OAuth

What's Better

  • No stored passwords: Bank handles authentication

  • Granular control: Banks can limit what data is shared

  • Easy revocation: Disable access from bank's security settings

  • Bank's security: Uses your bank's 2FA/security questions

What's the Same

  • Read-only access: Still can't move money

  • Encrypted data: All financial data encrypted

  • Nightly updates: Same refresh schedule

  • Data storage: Transaction history still in Simplifi


Best Practices

  1. Check all boxes during bank auth: Uncheck unwanted accounts in Simplifi after

  2. Screenshot authorization screens: Helpful for troubleshooting

  3. Note limitations: Some banks don't send pending transactions via OAuth

  4. Update bank security settings: Enable third-party access if required

  5. Be patient with migrations: Do one bank at a time

  6. Keep bank app handy: For real-time balance checks if needed


Living with OAuth Limitations

Ashley adapted to OAuth limitations:

For Missing Pending Transactions

  • Checks bank app for pending charges

  • Waits extra day for transactions to clear

  • Uses credit cards that still show pending

For Delayed Balances

  • Relies on Simplifi for trends, not real-time

  • Checks bank directly before major purchases

  • Focuses on weekly/monthly patterns

For Investment Delays

  • Views Simplifi as "portfolio tracker" not "day trader tool"

  • Checks brokerage for real-time quotes

  • Values the automatic tracking over perfect timing


The Bottom Line

OAuth API connections represent the future of banking integrations. While Ashley initially resisted the change, they now appreciate the enhanced security and control. Yes, some banks have limitations, but the tradeoff for better security is worth it.

"The first migration felt scary, but it's actually more like logging into your bank normally. Now when I see that bank login screen, I know my credentials are going straight to my bank, not through a middleman. That peace of mind outweighs minor inconveniences like missing pending transactions."

Hint: Before migrating to OAuth, check your bank's specific limitations in the tips section above. Ashley wishes they'd known about their credit union's 48-hour balance delay before panicking that first day when balances seemed off. Setting proper expectations makes the transition smoother. Also, this is a good time to clean up old or unused accounts at your bank!


Check out our Quicken Simplifi Community to see if the error you are encountering has been reported and is being worked on.

If you need any assistance connecting your accounts in Quicken Simplifi, our Support Team will be happy to help!

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